Polling interval

1. Definition

The user journey's polling interval is the time between each run of the Quanta probe on your website.

 

Example : If your polling interval is 3 minutes, the probe will perform and full run of your journey every 3 minutes.

 

Be careful : this also means that the total execution time of your user journey must not exceed the polling interval.

 

2. Configuration

The polling interval can be set in each advanced journey's settings.

 

Find out below how to change this configuration:

 

3. Keep in mind

Updating the polling interval will induce some specifics behaviours:

  • If the polling interval is reduced, some grey zones will appear on your old data because the number of points displayed on chart won't be the same as before.
  • The alerting configuration of this journey will be automatically updated to take care of this new polling interval
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